A. IT Service Management (ITSM)

Our core service offering may include one or more of the technology support currently provided by our firm, though comprehensive services are recommended.

1. Infrastructure services

  • Network design, installation, and configuration
  • System and network administration
  • Hardware maintenance
  • Access Control Installation

2. Application software

  • Requirement Analysis & Software Development
  • Installation & Configuration (incl. data migration)
  • Software testing and quality assurance

3. User Support

  • Business process automation
  • Release and change management
  • Documentation, training and operational support
  • Continual service improvement