A. IT Service Management (ITSM)
Our core service offering may include one or more of the technology support currently provided by our firm, though comprehensive services are recommended.
1. Infrastructure services
- Network design, installation, and configuration
- System and network administration
- Hardware maintenance
- Access Control Installation
2. Application software
- Requirement Analysis & Software Development
- Installation & Configuration (incl. data migration)
- Software testing and quality assurance
3. User Support
- Business process automation
- Release and change management
- Documentation, training and operational support
- Continual service improvement